Contact Chase AV Direct

c/o Chase Resources Ltd.
Unit 32, Basepoint Centre
70-72 The Havens
Ipswich
IP3 9BF

Tel: 01473 279992

Monday – Thursday: 9am – 5pm
Friday: 9am – 3pm

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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from your shop?

We offer free shipping to the UK Mainland on all orders. Unless you live in the Channel Islands, the Highlands and Islands of Scotland, or off shore, there are no extra charges for delivery. If you do live in a region of the UK that is difficult to get to, we will contact you to confirm if there will be an additional charge for delivery.

Please contact us before making a purchase if you live outside of the UK mainland, and we will calculate a delivery charge.

Which payment methods are accepted in your shop?

We accept credit card and debit card payments. Payment can be made using the following credit or debit cards by using our 100% secure on-line ordering facilities: American Express, Visa, Visa Debit, MasterCard, MasterCard Debit and Maestro. We also accept PayPal and PayPal credit.

How long will delivery take?

Many of our products are available for delivery on the next working day. Where we have an estimated time, we will show it on the product page. However, certain items have to be ordered from our many suppliers and may take slightly longer. When this is the case, we will advise you of the delivery date.

Do I receive an invoice for my order?

We will send a full VAT invoice for your order when it has shipped.