On all items we offer free shipping to the UK Mainland. Unless you live in the Channel Islands, the nether regions of Scotland, or off shore, there are no extra charges for delivery. If you do live in a region of the UK that is difficult to get to, we will contact you to confirm if there will be an additional charge for delivery.
Please call us before making a purchase if you live outside of the UK mainland, and we will calculate a delivery charge.
Many of our products are available for delivery on the next working day. However, certain items have to be ordered from our many suppliers and may take slightly longer. When this is the case, we will advise you of the delivery date.
Larger Furniture Delivery
In the case of larger furniture, the delivery method may vary depending on the item size and weight. Some items will be delivered by a 2 man delivery service, which may be a paid for option, and we will mention this on the product pages. Items will typically be delivered to the ground floor only, but may be delivered to kerbside only. It is sometimes possible to deliver to your room-of-choice or up stairs, but this may incur additional charges and/or require a disclaimer to be signed. If you have specific products in mind and need clarification on delivery method, please feel free to ask us before ordering. Please ensure there is good access to your property for delivery vehicles.
Checking Deliveries for Damages / Shortages
Please see our Delivery and Damages / Shortages Policy on the Terms and Conditions for full details. In short:
If your item is not in stock, we will back order for you. You will always have the option to cancel your order if you would rather not wait.